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Shipping Policy

How and when your Sportsmart.com orders are processed, shipped, tracked, and delivered.

Last updated 30 June 2026

01Order Processing Time

  • Standard Processing: Orders are typically processed within 2–3 business days after payment confirmation.
  • Weekends and Holidays: Orders placed on weekends or public holidays will be processed on the next business day.

02Shipping Methods and Delivery Times

For Domestic Shipping (Within India)

  • Standard Shipping: Delivery within 5–7 business days.
  • Express Shipping: Delivery within 2–3 business days.

Note: Delivery times may vary based on destination and unforeseen circumstances.

03Order Tracking

  • Tracking Information: Once shipped, a tracking number will be emailed to you.
  • Tracking Updates: Monitor your shipment status through our Order Tracking Number.

04Shipping Restrictions

  • P.O. Boxes: We do not ship to P.O. Box addresses.
  • Military Addresses: Shipping to military addresses may have specific restrictions and longer delivery times.

05Delayed or Lost Orders

  • Delayed Shipments: If your order is delayed beyond the estimated delivery time, please contact our customer support.
  • Lost Orders: If your order is confirmed lost, we will offer a replacement or full refund.

06Damaged or Incorrect Orders

  • Damaged Items: If you receive a damaged product, contact us within 48 hours of delivery with photos of the damage.
  • Incorrect Items: If you receive the wrong item, please notify us within 48 hours for a replacement or refund.

07Contact Information

For any shipping-related inquiries, please contact our customer service team:

support@sportsmart.com